I have a problem with my currency and futures tick chart. Its not loading the data correctly. Lots of tick bars are missing. I am using kinetick as my data provider. Attached is my 6B and ES futures tick chart. Please advice. Thank you.
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currency and futures tick chart data loss
Hi there,
I have a problem with my currency and futures tick chart. Its not loading the data correctly. Lots of tick bars are missing. I am using kinetick as my data provider. Attached is my 6B and ES futures tick chart. Please advice. Thank you.Tags: None
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Hello supersub,
Am I correct you connect to CQG in NinjaTrader?
I tested 6A 03-13 and 6E 03-13 on my end and I am not able to load all historical data either. There is data loaded up to 7:25 PM EST yesterday, however there is no historical data after that.
I have sent an email to development regarding the issue. Once there is news regarding the matter, I will let you know.
You can enable 'Save chart data as historical' at Control Center-->Tools-->Options-->Data-tab to save all real-time data you currently receive as historical data. Please do not reload historical data in the chart for now or else it will load the missing data again.JasonNinjaTrader Customer Service
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Thank you for clarifying. Please leave it as is and proceed as follows.
Make sure NinjaTrader is shut down and navigate to the following folder:
C:\-->Users-->*Windows user account*-->Documents-->NinjaTrader 7-->db
Delete the cache folder.
Open the tick folder and delete all ES folders you see listed.
Start NinjaTrader and create a new chart. Check if data is loaded similar as the attached screenshot.JasonNinjaTrader Customer Service
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