re-enabling strategies

[TexFly]

Hello,

This is the scenario:

1- about 200 strategies enabled
2- in the last week one order placed (and contigent orders active)
3- because I use IB every week I restart the whole platform
4- after restarting NT7 the contigent orders are cancelled (this is normal If I do not switch to Immediately submit live working historical orders, Sync account position = false)
5- after re-enabling the strategies I SEE ABOUT 10 "yellow" VIRTUAL ORDERS!

So my question is...why the virtual orders were not placed during the normal up time as "regular" orders?

Thanks.
Alex

[NinjaTrader_Bertrand]

Hi Alex, thanks for the post here - could you please email us via Help >> Mail to Support, so we could review your trace and logs files?

Reloading strategies can lead to a different strategy position + orders, as potentially data has changed if scripts are refreshed. Also your script logic would always be processed on bar close only when coming from historical data.

[TexFly]

Bertrand, I just sent it.

Please take a look and let me know. I look forward to knowing where the issue is so I can move forward with my project.

Thanks!

[NinjaTrader_Bertrand]

Thanks for sending in TexFly, we will look into and get back to you.

[TexFly]

Updates...

Any news?

I'm anxious to solve this issue...

[NinjaTrader_Bertrand]

Sure, understood - can you please post or PM me the ticket # you got assigned by our system? Will review the status then.

[TexFly]

I did send the logs again. I do not get a ticket # anywhere....

Thanks for looking at this.

[NinjaTrader_Matthew]

TexFly,

There should be a 6 digit number in the subject line of the email response we send to you.

If you have not received the auto responder which contains your ticket #, can you please try manually sending us these files by emailing support[at]ninjatrader[dot]com

You will find the trace file on your PC in the Documents folder > NinjaTrader 7 > Trace folder.

* The trace file will be named trace.20121218.txt

You will find the log file on your PC in the Documents folder > NinjaTrader 7 > Log folder.

* The log file will be named log.20121218.txt

[TexFly]

Files sent manually!

Please double check and let me know if you recevied them.

Thanks!

[NinjaTrader_Matthew]

We have received and responded to your email.