I cannot get my charts to stay on. They start but then I get a message saying windows is closing the the program then it forces a shut down.. I need help asap. I have like 12 open positions right now and can't get to my charts.
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Hello Power Broker,
Can you please send the log and trace files to support[AT]ninjatrader[DOT]com
- You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
- The log file will be named "log.YYYYMMDD.txt"
- You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named "trace.YYYYMMDD.txt"
Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.
I look forward to assisting you further.JoydeepNinjaTrader Customer Service
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