Is CQG having issues this morning

[TAJTrades]

Unable to get NT to start. Using AMP/CQG.

Is CQG having issues again or is it something on my computer?

Also , is there a way to disable the auto connect without having NT open?

[NinjaTrader_Jason]

Hello TAJTrades,

I am not aware of any issues so far. What happens when you try to connect? Do you experience an error message?

Please send me your Config.xml file so I can disable the auto connect feature. Subsequently I send back the Config.xml file so you can replace it. You can find the Config.xml file at (My) Documents-->NinjaTrader 7. Please attach in an email to support[at]ninjatrader[dot]com and put 'Att Jason, Is CQG having issues this morning' in the subject header.

[TAJTrades]

Email Sent

[poeds]

ok thanks Jason

[NinjaTrader_Jason]

Hello TAJTrades,

There seems to be an issue with CQG connections - I received now other reports as well. I have sent an email to CQG for clarification. Once there is news, I will let you know.

[Andrea17]

connection

I am unable to connect as well. I use Kinetick and CQG. I think it may be an NT issue

[poeds]

can u connect to kinetick?

[Andrea17]

connection

I am unable to connect at all. NT starts then nothing happens.

[TAJTrades]

Jason,

If this helps; screen capture of Error.

And I can Connect to Kinetick End Of Day (Free)

[TAJTrades]

OK, it just connected to CQG. So good to go for now.

Thanks Jason for the help.

[NinjaTrader_Jason]

Can you please restart NinjaTrader and check if you are able to connect again.

[TAJTrades]

Can you please restart NinjaTrader and check if you are able to connect again.

Yes, all is working after restart.

Although there is a data gap.

[NinjaTrader_Jason]

Good to hear it works again. CQG informed us there was no issue on their end, so likely it was an ISP backbone issue in routing.

[poeds]

should be ok now