Support -- What is up with CQG Connection?

[maxreturn]

Like Top Step posted earlier I too am getting frequent voice warnings of disconnection even though real time data continues to flow. Support, how about a response?

Best Regards

[NinjaTrader_Matthew]

Hello,

We've received reports that restarting your modem will resolve the issue. Please try this and let us know if you still get disconnected.

Can you clarify who your ISP is?

[maxreturn]

Hello,

We've received reports that restarting your modem will resolve the issue. Please try this and let us know if you still get disconnected.

Can you clarify who your ISP is?

Hello Matthew. It's Comcast.

[NinjaTrader_Matthew]

Thank you -- Comcast is currently experience issues and this should only affect Comcast users.

[topstep]

I am also using Comcast Business Class but I haven't detected any problems with any other website.