historical data etc

[PeterPan]

Hello NT Team

I have a "sirious?" problem with the NT Data.
its the following problem:
because of a short electricity fall out my computer shout down.
After restart i didnt realise that the time of the computer was not correct so i adjusted it (during the time i was connected to the broker)
So the time in the chart (1 minute) was/is New York time.
After serveral exports and imports of historical data it will not change to my local time anymore.
and the worse thing is: after a minute the chart is not painting a new candle!
it always stays in only one candle at the same time!
what can i do!

thank you for your help

greetings

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please close NinjaTrader and sync your PC clock by double clicking on the clock in the lower right corner of your desktop.

Once you have done that, click on Internet Time tab-->Change Settings-->Select time.nist.gov from the drop down menu and then click Update.

The PC clock should now be updated and you may restart NinjaTrader.

Please let me know if the issue persists after this procedure.

[PeterPan]

Thanks for reply
This doesnt help it tried it serveral times

[NinjaTrader_ChristopherJ]

Can you tell me what data provider you are connected to within NinjaTrader.

[PeterPan]

i am connected with kinetik end of day and patsystems

[NinjaTrader_ChristopherJ]

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[PeterPan]

thank you
mail is on its way
greetings