unable to write cache data

[br8080]

what files in ninja trader cause the above error message?

what can i do to reduce/eliminate the frequency of this error message?

many thanks, bruce

[NinjaTrader_AdamP]

br8080,

Likely we would need to see your log/trace to isolate the issue further. You can send them to us at support at ninjatrader dot com.

[mcatmull]

I am having a similar problem. Should I submit a new post?

[NinjaTrader_Joydeep]

Hello mcatmull,
Can you please send the log and trace files to support[AT]ninjatrader[DOT]com

• You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
• The log file will be named "log.YYYYMMDD.txt"

• You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
• The trace file will be named "trace.YYYYMMDD.txt"

Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.

I look forward to assisting you further.