problem with PA

[binwang2]

Hi NT friends,

Future contracts PA does not look right, especially daily chart. Other future contracts do not have such problem. Anty idea?

See attachment.

Regards,

[NinjaTrader_PatrickH]

Hello binwang2,

Thank you for your post.

So I may investigate this matter further please answer the following questions.

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

Who are you connected to? This is displayed by green on lower left corner of the Control Center window.

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

I look forward to your response.

[binwang2]

The NT version is 7.0.1000.10

connected to both kinetics and IB. Daily plot is the same for both connections.

No erroe messages, neither on log nor screen.

Regards,

[NinjaTrader_PatrickH]

Hello binwang2,

Thank you for your response.

Please send a note to support[at]ninjatrader[dot]com with 'ATTN: Patrick' in the subject line and a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=53488

So I may further test your account connection on my end, can you please send me your configuration file?

• You will find your configuration file in the following directory:
• (My) Documents\NinjaTrader 7\config.xml

Once located, please attach the config.xml file to your e-mail to support[at]ninjatrader[dot]com.

I look forward to assisting you further.