Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Workspaces not loading properly

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Workspaces not loading properly

    I inadvertently clicked on a back up file to load for my session today, but got error message re: restore, that I reversed out of. However, upon starting the correct NT icon, all I get is garbage on the screen, with only Historical charts loading data; plus they are all over the screen on my two-screen setup. Furthermore, it did not show my normal Workspace name. [see screen clip #1]

    So I get out of this and search and load my normal Workspace, but it does not work either: Only main screen charts appear, but they do not load today's data. [see screen clip #2].

    Any idea how I can recover from this mess? I do not have a current back up file.
    Attached Files

    #2
    Hello gofigure,


    Thank you for your forum post.


    I can see from the first screenshot that after restoring, the workspace is loading out of date expiry dates (06-12)

    In the second screenshots it looks like the current expiry dates are loaded (12-12)

    Can you right mouse click on the chart > Reload all historical data to see if it helps to resolve the situation?


    Otherwise, please take the following steps to force NinjaTrader to start without your saved workspace
    * Shut down NinjaTrader
    * Navigate to (My) Documents\NinjaTrader 7\workspaces
    * Delete the file named "_Workspaces.XML".
    * After deleting this file, restart NinjaTrader which should startup without any workspaces.
    * Once NinjaTrader has started on just the control center, please open a new chart and test for issue.

    If no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

    If this reintroduces issues, I would suggest rebuilding your workspace.


    Please let me know if you need further assistance.
    Ryan L.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    68 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    38 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    62 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    62 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    53 views
    0 likes
    Last Post CarlTrading  
    Working...
    X