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TT Demo login...just hangs and never turns green...

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    TT Demo login...just hangs and never turns green...

    Just got the demo for Ninjatrader
    greg says:
    Followed all instructions
    greg says:
    but it will not connect...it shows connecting in the bottom left, but never turns green and never gives error message
    greg says:
    I have to just restart...it just hangs..
    greg says:
    tried multiple times...

    #2
    Hello birdog,

    The connection may be blocked by a firewall or anti spyware software. Please disable any firewalls or anti spyware software and try the connection again.

    Also, please check the box for Demo mode in the connection wizard.
    http://www.ninjatrader.com/Connectio...tion-Guide.php

    If you are still unable to connect, please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher S.NinjaTrader Customer Service

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