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Ver 7.11 Crashes on startup

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    Ver 7.11 Crashes on startup

    I just upgraded my multibroker version of NT 7 with the latest update and now I find that it crashes on start-up ... help!

    OK, I managed to overcome the crash issue with several reboots, but since the desktop shortcut has been changed--the original said 64bit--how do I know if I am running the 64bit version?
    Last edited by ron7797; 09-24-2012, 04:15 PM.

    #2
    Hello,

    Thank you for your note.

    You can check which version you are running from the Help -> About menu.

    64-bit will have the 64-bit label, while 32-bit will not.


    If you do not have the 64-bit shortcut on your desktop, close NinjaTrader and perform a repair install.
    CameronNinjaTrader Customer Service

    Comment


      #3
      thank you, but how do I do a repair install?

      Comment


        #4
        ron7797


        Use the following link to download NinjaTrader. You can register your current license key which can be found under the Control Center -> Help--> License Key




        Close NinjaTrader before installing you will get a repair option.

        Since this is an over-the-top upgrade, you will not lose any chart templates, workspaces or other custom settings.
        CameronNinjaTrader Customer Service

        Comment


          #5
          Thank you, it worked.

          Comment

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