Ver 7.11 Crashes on startup

[ron7797]

I just upgraded my multibroker version of NT 7 with the latest update and now I find that it crashes on start-up ... help!

OK, I managed to overcome the crash issue with several reboots, but since the desktop shortcut has been changed--the original said 64bit--how do I know if I am running the 64bit version?

[NinjaTrader_Cameron]

Hello,

Thank you for your note.

You can check which version you are running from the Help -> About menu.

64-bit will have the 64-bit label, while 32-bit will not.


If you do not have the 64-bit shortcut on your desktop, close NinjaTrader and perform a repair install.

[ron7797]

thank you, but how do I do a repair install?

[NinjaTrader_Cameron]

ron7797


Use the following link to download NinjaTrader. You can register your current license key which can be found under the Control Center -> Help--> License Key

http://www.ninjatrader.com/download-registration.php

Close NinjaTrader before installing you will get a repair option.

Since this is an over-the-top upgrade, you will not lose any chart templates, workspaces or other custom settings.

[ron7797]

Thank you, it worked.