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    #16
    carlton, was your Alert window opend before the signal occured?

    Comment


      #17
      Hi Bertrand, thanks for responding,

      was your Alert window opend before the signal occured?
      yes it was

      Comment


        #18
        Hello carlton,

        Could you try right clicking inside the Alert window and select Reset to make sure all of the Alerts are going to be reset before loading your NinjaScript file again to test to see if it is generating the Alert.
        JCNinjaTrader Customer Service

        Comment


          #19
          Hi JC,

          Sorry for not responding sooner. Its been a while since I used NJ. Can you tell me where I reset the alerts in the alert window?

          Cheers

          Carlton

          Comment


            #20
            Hello Carlton,

            Thank you for your response.

            Please remove the indicator from your chart or Market Analyzer > then go to File > New > Alerts > or open your existing Alerts window > right click within the Alerts window > select Reset > then add your indicator back to the chart or Market Analyzer > do you see the alert after Resetting the Alerts window?

            I look forward to assisting you further.

            Comment


              #21
              Patrick,

              My apologies for my delayed response. I have reset the alarm as you suggested. Is there a way of testing whether the indicator alerts when the markets are closed?

              Cheers

              Carlton

              Comment


                #22
                Hello carlton,
                You can test the Alerts using the Market Replay connection or the Simulated data feed connection when the market is closed.

                JoydeepNinjaTrader Customer Service

                Comment


                  #23
                  Script Not Alert

                  Hello Ninjas,

                  I'm running the script now, during market trading hours to test the attached script, (edited to allow for sound alerts). Its alerting, see attached image, but I'm not getting the sound alerts. Can someone please assist me.
                  Attached Files

                  Comment


                    #24
                    Hello Carlton,

                    Thank you for your note.

                    If you navigate to the C:\Program Files\NinjaTrader 7\sounds\Windows Balloon.wav file and right click and select Play, do you hear the sound?
                    And do you hear other sounds originating from NinjaTrader such as when you successfully connect to your data provider?

                    I look forward to assisting you further.

                    Comment


                      #25
                      Hi Patrick,

                      Thanks for your continued support. Following your suggestions I checked for 'Windows.balloon.wav' file, but there isn't a folder called C:\Program Files\NinjaTrader 7\sounds\. However, there is a 'Windows.balloon.wav' in the C:\Program Files (x86)\NinjaTrader 7\sounds. Therefore, I've changed the path in the script to C:\Program Files (x86)\NinjaTrader 7\sounds\'Windows.balloon.wav and hopefully that will work when I get an alert.

                      I will keep you posted - I will know in the next 30mins.

                      Cheers

                      Carlton

                      Comment


                        #26
                        Hello Carlton,

                        Thank you for your update on this matter.

                        I look forward to your response.

                        Comment


                          #27
                          Hi Patrick,

                          It didn't work. The alert appeared in the window but I didn't get a sound. Below is the line of code I changed in the script.

                          Any help will be greatly appreciated.


                          Alert(
                          "myAlert", NinjaTrader.Cbi.Priority.High, "YM 5 Min. Close = " + Close[0].ToString(), @"C:\Program Files (x86)\NinjaTrader 7\sounds\Windows Balloon.wav", 10, Color.Black, Color.Yellow);
                          Cheers

                          Comment


                            #28
                            Hi Patrick,

                            Are you able to assist me?

                            Cheers mate.

                            Carlton

                            Comment


                              #29
                              Hello Carlton,

                              Thank you for your response.

                              Please send a note to support[at]ninjatrader[dot]com with 'ATTN: Patrick' in the subject line and a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=52090

                              And please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Support.

                              I look forward to assisting you further.

                              Comment


                                #30
                                Originally posted by NinjaTrader_PatrickH View Post
                                Hello Carlton,

                                Thank you for your response.

                                Please send a note to support[at]ninjatrader[dot]com with 'ATTN: Patrick' in the subject line and a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=52090

                                And please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Support.

                                I look forward to assisting you further.
                                Patrick, I have done as you described above.

                                Can you think of any reason why the alert appears in the alert window but won't give me a sound alert?

                                Cheers

                                Comment

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