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Lifetime License purchase

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    Lifetime License purchase

    Dear Team,

    I have purchased a NT lifetime license for CQG on Monday and till now I have not received any confirmation or license yet.

    Due to fact that my credit card was charged with 995 USD and I have not received any feedback for 2 emails to [email protected] and [email protected] and 1 direct contact via your homepage I am getting worried.

    I kindly ask you to check and for feedback.

    Thank you
    Looping

    #2
    Hello Looping,

    Thank you for your note and recent purchase.

    So I can be of further assistance, can you please email sales[at]ninjatrader[dot]com with the email address that you purchased with?

    As well as the personal Pay Pal transaction ID that was provided at the time of purchase.

    You can attention the email - ATTN Brian - I will then be able to further assist you.

    Thank you for your patience Looping, and I look forward to assisting you further!
    Brian H.NinjaTrader Customer Service

    Comment


      #3
      Thank you Brian,

      requested mail should be in sales´ inbox.

      Comment


        #4
        Hello Looping,

        Thank you for following in a timely manner.

        I have sent your license key to your personal email address.

        Please let me know if you have received it correctly.

        Happy Trading!
        Brian H.NinjaTrader Customer Service

        Comment


          #5
          Hello Brian,

          YES I have received your mail but NO I haven´t got any license key with it!
          Could you please send me another mail including the key?

          Appreciate your help.
          Looping
          Last edited by Looping; 08-24-2012, 07:01 AM.

          Comment


            #6
            Hello Looping,

            Thank you for your note.

            I have sent your license key to both email addresses that you have provided in your email to sales.

            Please re-check the emails that I have sent, your License Key is in both of them.

            Let me know if I can be of further assistance.
            Brian H.NinjaTrader Customer Service

            Comment

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