Cant Connect CGQ this morning (via AMP)

[ScottieDog]

Been trying to connect this morning, I keep getting the error message "Login failed: Unspecified Login Error".

Help please.

[ScottieDog]

Have just connected fine to a zen-fire demo account. Maybe the CQG servers are down? Is there any way of checking this?

Thanks.

[NinjaTrader_Joydeep]

Hello ScottieDog,
I could connect to CQG at my end.

Can you please send the log and trace files to support[AT]ninjatrader[DOT]com

• You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
• The trace file will be named "trace.YYYYMMDD.txt"

• You will find the log file in the Documents > NinjaTrader 7 > Log folder.
• The log file will be named "log.YYYYMMDD.txt"

Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.

I look forward to assisting you further.