I was disconnected a few times earlier today and now I can't connect at all since about 1:30 est...anyone else or is it just my connection?
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NinjaTrader
Zen-fire connection problems
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Hello dexter_es,
Thank you for your note.
We have not heard any reports of users unable to connect and I can connect to Zen-Fire right now as well.
Can you tell me the following:
- What version of NinjaTrader are you using? You can check under Help -> About, this will look like 7.0.1000.x
- Is there an error message listed in the Log tab of the Control Center? If errors are found, please report.CameronNinjaTrader Customer Service
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dexter_es,
To better assist, I will need your NinjaTrader Log and Trace files.
Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Support.
Please reference the following ticket number in the body of the email: ATTN - Cameron and a link to this forum post.CameronNinjaTrader Customer Service
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