Unable to login

philipp

Junior Member

Join Date: Nov 2010

Posts: 44
#1

Unable to login

07-05-2012, 05:46 AM

hello,
since yesterday im unable to login at zenfire, i get the messge:
login failed: unable to login: das remotezertifikat ist laut validierungsverfahren ung�ltig.
please help soon
Tags: None
NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#2

07-05-2012, 05:52 AM

Hi philipp, can you please contact us via Help >> Mail to Support so we could review your logs / trace files?

Thanks,
Comment
philipp

Junior Member

Join Date: Nov 2010

Posts: 44
#3

07-05-2012, 05:55 AM

hi,

done. thx
Comment
NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#4

07-05-2012, 05:57 AM

Ok, we'll check into - thanks.
Comment
philipp

Junior Member

Join Date: Nov 2010

Posts: 44
#5

07-05-2012, 06:18 AM

its working!
Comment
NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#6

07-05-2012, 06:26 AM

Thanks for letting us know, glad to hear.
Comment

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