Data Download

[malcolm]

Hi,

I download data each day to use with the replay feature, but some contracts are not downloading for June 22 (all US contracts + UK, German are fine). Any reasons why this is happening?

Thanks,
Malcolm

[NinjaTrader_RJ]

Hello Malcom,

Thank you for your post.

Can you please tell me what specific contracts are not downloading and what the error message is?

[scjohn]

I can confirm that Market Replay data for 06/22/2012 is missing for the following future contracts: 6E 09-12, CL 08-12 and NQ 09-12. There are no error messages displayed or in the Log file. It's like an empty file is downloaded.

[malcolm]

ES09, CL08, NQ09, Z09, ZB09. they just download a few kb, effectively empty, no error message.

Malcolm

[NinjaTrader_JC]

Hello malcolm,

Can you try deleting the data then try to re-download it from our servers. To delete the Market Replay data it will be in the (My) Documents -> NinjaTrader 7 -> db -> data -> 20120622 and then you can right click on the selected instruments and select delete. Make sure to disconnect from all connections before downloading Market Replay Data.

For more information on how to download Market Replay data you may view the following video.
http://www.youtube.com/watch?v=a4ITA...ure=plpp_video

I can confirm that NQ 09-12, ES 09-12, CL 08-12, and 6E 09-12 are able to download Market Replay data from it.

Here is a link that goes over setting up the Market Replay.
http://www.ninjatrader.com/support/h...l?set_up12.htm

If you are still having problems do you see an error in the Control Center -> Log tab?

Also, what kind of Antivirus/Firewall software do you have installed on your computer?

Happy to be of further assistance.