Error creating range chart across contract rollovers

[JoshDance]

So I may look into this further, can you please go to Help--> Mail to support and check "Chart Data". This will take some time to complete.

Matthew,

Before I left town this past weekend I tried to do this, but NT crashed... Is there some other way I can manually zip the data and put it on a server for you or something? I have basically 4-5 years of tick data, and my NT7 folder in my documents is 1.2+ GB. I can also give you remote access if that will work as well.

[NinjaTrader_Matthew]

Hello Josh,

You can locate these files under (My) Documents\NinjaTrader 7\db\tick

I would only need to test for one instrument. Please zip one of these instrument folders manually and send them via email. If the zip file is very large, you can use a 3rd party sharing application such as www.wetransfer.com