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Constant loss of connection to CQG

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    Constant loss of connection to CQG

    Hello, I am having constant issues with my connection to CQG. It keeps telling me that the "connection was lost." I searched the forum and saw other users having this problem so I looked into the logs and trace file folder as recommended and can send them over if someone is willing to take a look because there's no way that I can trade with these problems.

    I appreciate any help you can give.

    #2
    Hello Nullsoldier,

    Thank you for your post and welcome to the NinjaTrader Support Forum.

    Please send a note to support[at]ninjatrader[dot]com with "ATTN: Patrick" in the subject line and a reference to this thread in the body of the e-mail: http://www.ninjatrader.com/support/f...ad.php?t=49702

    Please send me your log and trace files for today so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Support.

    I look forward to assisting you further.

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