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    DOM Info

    Is there an issue with DOM right now? I has Zenfire. I am not getting any DOM info on any futures contract.

    #2
    Hello hutch1187,

    Thank you for your post.

    We are currently working on this item concerning the level 2 data in the SuperDOM when connected to Zen-Fire. We apologize for any inconvenience this may cause.

    I will follow up on this post when we have additional information.

    Comment


      #3
      Hello hutch 1187,

      Thank you for your patience.

      Zen-Fire operations is currently investigating and I will provide you an update as soon as I have more information.

      I look forward to assisting you further.

      Comment


        #4
        Hello hutch 1187,

        Thank you for your patience.

        This item is now resolved please restart NinjaTrader and connect to Zen-Fire and advise if you are able to see the Market Depth in the NinjaTrader SuperDOM.

        Comment


          #5
          Yes, I see Market Depth again. Thanks.

          Comment


            #6
            dom----- old instruments

            I cannot delete the old instrument from my dom drop down ES 03-12. I have deleted and updated in my control panel---but for some reason I cannot delete from my dom drop down window.

            Any suggestions?

            Comment


              #7
              Here are some steps for resolving your issue.

              Please take the following steps to remove older contracts from your SuperDOM.

              - Ensure that ES XX-12 is not on your Default Instrument list and ES 06-11 is
              - Open the SuperDOM and select ES 06-12 from the drop down menu
              - Right click in the SuperDOM -> Properties
              - Press 'Set Default'
              - Press 'OK'
              - Close and open a SuperDOM.

              Please let me know if I may assist further.
              Adam P.NinjaTrader Customer Service

              Comment


                #8
                thanks---this did the trick!

                Comment

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