new NT can not connect/amp/CQG

[jaialro]

The problem has dissapeared.

Thanks.

[sandman]

The following message appears: "Login failed: The FCM you are trying to connect to is not authorized to use NinjaTrader with CQG." I restarted NT but it re-appears.

I believe this was a problem in the past already and it came down to something at CQG so is nothing new. What to do now? Wait and retry in an hour?

sandman

[NinjaTrader_Jason]

Hello sandman,

I am not aware of any issues at this time. When I test CQG on my end, I am able to connect successful. I suggest to contact your broker as well and check if they are aware of any issues.

[sandman]

Thanks Jason. I just re-tried. Now I get the following message:

Login failed: Failed to receive login message response from SecBuf.

That's a new one for me. What do I do with that?

sandman

[NinjaTrader_Jason]

Hello sandman,

Can you please send me your Config.xml file so I can test your connection on my end. You can find the Config.xml file at C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7. Please attach it in your email. You can send it to support[at]ninjatrader[dot]com. Please put 'Att Jason, new NT can not connect/amp/CQG' in the subject header.