Chart Data Problem

[tshirtdeal]

Hi,

Been having a slight chart load problem the last few days... About halfway into the day suddenly adding a new symbol to the chart and it comes back all black, no bar timer calculations... TWS charts work so not a data issue... If I shut down NT and restart everything is fine... Tried a "fix database" but that did not do it...

Thanks for any help,
R.T.

[NinjaTrader_Joydeep]

Hello RT,
Thanks for writing in and I am happy to assist you.

To assist you further can you upload a screenshot depicting the exact problem.

I look forward to assisting you further.

[tshirtdeal]

Thanks for the reply... I can't get a pic of the problem because I rebooted NT, which temporary solves it for awhile... The screen just goes all black, no candles, no indicators and bar timer say the "Bar timer only works on intraday time based interval" or some message along those lines.

I run two time frames on the charts with a single instrument...

Thanks for any help

[NinjaTrader_Kyle]

Hello RT,

Thanks for clarifying.

Please contact me with a note to Support [AT] NinjaTrader [DOT] com.

In that message, please include:
1.) A link to this forum thread.

2.) A copy of today's trace file.
You'll find that file in the Documents > NinjaTrader 7 > Trace folder.
The file which I need would be named 'trace.20120426.txt'.