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    trading account not showing

    Hi,

    I've recently bought a single broker license for NT. I have version 7.0.1000.9 (Live). My broker is mbt. I've installed mbtDesktop.11.8.0.45 to facilitate the broker connection.

    No other versions of NT or mbt are installed.

    For some strange reason the system seems to be stuck on sim101 account; I can't see my live mbt account in the drop down and I'm rather nervous about trading with it as I'm not confident that the system is going to do what I expect.

    The log entries show that automated trading has been disabled; my account is supposed to be valid and it is booting up with "Live Trading" showing on the initial "loading" screen.

    I've attached the relevant screenshots of all the relevant configuration options that I've tried - got any ideas as to how I can fix it? I'm stumped.
    Attached Files

    #2
    Hello sysimp,

    Can you please make sure your live license key is entered at Control Center-->Help-->License Key.

    Connect to your live connection via Control Center-->File-->Connect.

    Subsequently uncheck 'Global Simulation Mode' at Control Center-->File.

    You should now be able to select your live account in NinjaTrader and trade it. As long as 'Global Simulation Mode' is disabled you can switch between the sim account and live account.
    JasonNinjaTrader Customer Service

    Comment


      #3
      problem solved - sim vs live account issue

      OK, I found the solution in another post

      I needed to uncheck "File->Global Simulation"

      Perhaps an opportunity for improvement: this setting is possibly a double up of the setting in "Options->Simulator->Misc->always start in simulation"?

      cheers,Phil

      Comment


        #4
        Good to hear you found the solution.

        Thank you for your feedback, but these settings are not exactly the same.
        JasonNinjaTrader Customer Service

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