Errore Installing on XP

[antlomb]

I just installed Ninja Trader 7 on Windows XP, but when I try to launch it the program crashes with no specified error message, just asking if I want to send microsoft the crash report.
Any clue as I could solve the problem ?
Thanks a lot

[sledge]

I just installed Ninja Trader 7 on Windows XP, but when I try to launch it the program crashes with no specified error message, just asking if I want to send microsoft the crash report.
Any clue as I could solve the problem ?
Thanks a lot

I have 7.1000.0.8 running on XP 32 bit with SP3 and 4.0 .NET

You have all the MS upgrades installed?

[antlomb]

Yes, SP3

i've SP3 installed, not sure about .net, how do I check ?

[sledge]

i've SP3 installed, not sure about .net, how do I check ?

Here are some ways to check the registry keys:

http://stackoverflow.com/questions/199080/how-to-detect-what-net-framework-versions-and-service-packs-are-installed

anyways, check out this microsoft page, make sure you have all windows updates (there's a link there).

http://www.microsoft.com/download/en/details.aspx?id=17851#instructions

You'll probably have more windows security updates to install if you need to upgrade.

Good luck!

[antlomb]

I installed .NET 4 and the problem still remains, Ninja Trader crashes on startup. Now I will try to run windows update and see what happens. Thanks for support.

[antlomb]

Still problems

No luck, I installed all windows updates, restarted the computer, but Ninja Trader keeps crashing. Don't know what to try now. Perhaps I should upgrade to windows 7.

[NinjaTrader_AdamP]

antlomb,

Please send a support request to support at ninjatrader dot com. We would be happy to help you there, as we may need some private info to resolve.

Please put ATTN : Adam

http://www.ninjatrader.com/support/forum/editpost.php?do=editpost&p=283560

In the message body.

[antlomb]

Sure, thank you, i will post the issue there.

[antlomb]

Thanks for the support received by email, I just solved the problem.

I was installing Ninja trader on a Windows XP virtual Machine on a OSX Lion host with Parallels 7, and the problem was "Share Mac User Folders with Windows" was active, which is not supported. I removed Ninja Trader, deselected the option and reinstalled it again. Now it works.

[NinjaTrader_AdamP]

antlomb,

I am happy your issue is resolved.

Please don't hesitate to contact us should you require additional assistance.