CL market data problem

[ibrown]

Hi,

I have just replayed market data for CL April 2012 contract date 21/02/12. I downloaded the next few days to carry on but I get this error message:


Here is my available data:



However when I look in My Documents I can see the market replay data I have downloaded so not sure whats wrong.

Using NinjaTrader V7.0.1000.9 64bit version.

[Radical]

That's happened to me before, but I'm able to fix it every time by restarting Ninja.

[NinjaTrader_Brett]

Hello,

Thanks for the forum post.

Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Support.
Please reference the following ticket number in the body of the email: 635164


I look forward to assisting you further.

[ibrown]

sent email. look forward to your reply.

Hello,

Thanks for the forum post.

Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Support.
Please reference the following ticket number in the body of the email: 635164


I look forward to assisting you further.

[ibrown]

hmm seems to working now! rather odd. As Radical pointed just to restart NinjaTrader but I did this too.

Please close ticket.

sent email. look forward to your reply.

[NinjaTrader_Brett]

Thanks for letting me know.

Please let me know should this happen again.

-Brett