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Account Dropdown greyed out

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    Account Dropdown greyed out

    I have no access to my actual IB account through any of the charts. the drop down menu of accounts is greyed out and appears to be stuck on Sim 101. I have no way to make trades through NinjaTrader. this has never happened before...i traded fine yesterday and suddenly today I have no account access. whats going on?

    I have included a screen capture of my log
    Last edited by ShruggedAtlas; 03-27-2012, 07:13 AM.

    #2
    Hello ShruggedAtlas,

    Thank you for your note.

    It sounds like you are in Global Simulation Mode.

    Make sure your Live license is entered under Help -> License Key, then go to the File menu and uncheck Global Simulation Mode.

    After this open up a SuperDOM window or Chart trader and you will be able to toggle between your Live account(s) and the Sim 101 account.
    CameronNinjaTrader Customer Service

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      #3
      how could i suddenly go into global simulation mode? very odd
      thx...i'll give it a try

      Comment


        #4
        yes that did it...thx!

        Comment


          #5
          ShruggedAtlas,

          Glad to hear that resolved your issue.

          You may have the option 'Always start in simulation' enabled.

          To disable this, Control Center -> Tools -> Options -> Simulator Tab -> Uncheck Always Start in Simulation -> Press "OK"
          CameronNinjaTrader Customer Service

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