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ERROR MESSAGE: Unable to write cache data

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    ERROR MESSAGE: Unable to write cache data

    For some strange reason I started to get this message today as soon as I connect to my data provider:

    Message: Unable to write cache data.

    The program still works but I am not sure what this means

    Please help

    PEDRO

    #2
    Hello Pedro,

    Thank you for your post.

    Please send your log and trace files to support[at]ninjatrader[dot]com so I may investigate this matter further.

    You can do this by going to the Control Center-> Help-> Mail to Support.

    Please list "ATTN: Patrick" in the subject line and reference this thread in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=48500

    I look forward to assisting you further.

    Comment


      #3
      Patrick

      Thanks for your quick response

      I have just emailed you my trace and log files.

      PEDRO

      Comment


        #4
        Originally posted by [email protected] View Post
        For some strange reason I started to get this message today as soon as I connect to my data provider:

        Message: Unable to write cache data.

        The program still works but I am not sure what this means

        Please help

        PEDRO
        Hi Pedro,

        That msg probably indicates that your RenkoHybrid Chart trial is up. Or you have attempted to load RenkoHybrid onto a computer it is not licensed for.

        Go to File - Utilities - Remove NinjaScript Assembly and remove the RenkoHybrid trial. Restart NT and msg will stop poping up.

        RJay
        RJay
        NinjaTrader Ecosystem Vendor - Innovative Trading Solutions

        Comment


          #5
          Does anyone know what this error message means yet?

          Comment


            #6
            Hello Pete,
            Thanks for your post.
            This is typically from using custom bar types.
            You will need to exit NinjaTrader and go to Documents\NinjaTrader 7\db and delete the 'cache' folder
            BrandonNinjaTrader Customer Service

            Comment

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