Chart missing data

[bougie]

Chart is missing data from midnight est to 930am... I have tried to reload all historical data, but no luck. Problem is on all charts.

[bougie]

data feed is cqg

[NinjaTrader_Brett]

Hello,

Thanks for the note.

If you switch to a 1 minute chart is the data also missing? If you right click on the chart and change the session template to Default 24/7 does this allow the data to come in?

_Brett

[bougie]

If i go to 1 min chart, it thinks that it's march 16, and data is more messed up than before. Session is set to default 24/7

[NinjaTrader_Brett]

Hello,

Would not expect that, can you please post a screenshot of what you are seeing also what is your time zone?

To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and post the file as an attachment.

[bougie]

I'm in the easterr time zone. Reinstalled, and still getting no data from the session break (midnight est) to now (8:50am est).

[NinjaTrader_Brett]

Hello,

Please send your phone number into support at ninjatrader dot com and reference ths forum post we will give you a quick call to figure out what is going on.

-Brett