No datafeed for all symbols

[NinjaTrader_ChristopherS]

Hello LTWCI,

Unfortunately, this is currently expected as it is not a very popular instrument. We are looking to support historical data for RB.

You can store real time data on your PC to be used as historical data later. To do this you will need to go to Tools > Options > Data tab and check the box for 'Save chart data as historical' and press OK.

Kinetick currently supplies historical data for the RB.
The Kinetick Basic Service subscription starts at $50 a month.
You'll enjoy all these benefits with any Basic Service subscription:

Fast, unfiltered data
Live data for 500 Market Metrics Indices are automatically included. Full list at: http://www.kinetick.com/market-metrics
Eliminated exchange fees for qualified accounts: http://www.kinetick.com/CME
Free Globex upgrades for qualified accounts
Free delayed and historical data for other exchanges not subscribed to
Historical data support for all supported exchanges
120 days of historical tick data
2 years of minute historical data
10 years of historical daily data
Free news from RTT News, PR Newswire, and Business Wire

http://www.kinetick.com

[LTWCI]

Chris,

BH now works. I am still getting that error message for RB even though a chart opens and populates.

Error loading chart data for RB 04-12 Nymex. Ninja Trader data server does not support this instrument, no data available

[NinjaTrader_ChristopherS]

Hello LTWCI,

The Zen-Fire symbol map for Heating Oil will be;

HO|NYMEX

[LTWCI]

Jason,

Resetting the instruments worked. However, BH chart will not populate. I checked the symbol mapping and it shows BH for ZenFire. I then checked the Mirus Futures product code for heating oil and it lists it as HO. I changed the symbol mapping to HO and still no chart population.

[NinjaTrader_Jason]

Hello LTWCI,

Can you please reset the instruments and check if rollover data is loaded. Please disconnect your connectivity provider and go to Control Center-->Tools-->Options-->Data-tab and click Reset Instruments.

Restart NinjaTrader and check if you have rollover dates listed.

The Heating Oil futures is listed in NinjaTrader by default as BH.

[LTWCI]

Chris, unfortunately Ninja Trader is not downloading the contract expiration and rollover data for the RB and HO NYMEX contracts. I looked in help and found the paragraph that pertains to this situation. I'm still getting that error message. I am using Zen Fire.

Contract Months (in the Instrument Editor)

The Contract months section shows the contract months with associated rollover dates. This information is automatically downloaded from the NinjaTrader server whenever you are connected to your live data feed or the Simulated Data Feed. The Contract month, Rollover date, and Offset values are used when NinjaTrader automatically merges historical data.

[NinjaTrader_ChristopherS]

Hello LTWCI,

Thank you for the update.

I am glad to hear that you are now receiving data for these instruments.

[LTWCI]

I set the Contract Months for both RB and HO as follows. Price is now charting.

Contract Months: 04-12

Misc
Contract Month: 04-12 (current month)
Rollover date: 4/1/2012 ( according to the CME website, the last day of trading for each month is the last day of the month. Same for both RB and HO).
Offset: I left this blank

Please let me know if I input this data correctly. This seems to be the answer to the problem.

[LTWCI]

Chris,

Before I send in the files, take a look at the RB contract info in my instrument manger editor. Sometimes its something simple as I experienced with the 6E contract.

Master Instrument: RB
Instrument Type: Future
Tick Size: 0.01
Currency: US Dollar
Point Value: 1.00
Margin Value: 0
Sim Feed Start Price: 2.60
Merge Policy: Use Global Settings
Session Template: 24/5
Description: RBOB Gasoline

Symbol Map for Mirus: RB
Contract Months: No contract months defined ---This could be the problem

[NinjaTrader_ChristopherS]

Hello LTWCI,

To assist you further please email me your most current log and trace files to support[AT]ninjatrader[DOT]com. Please append Attn:ChrisS in the subject line add a link to this thread in the email body.

You will find the log file in the Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20120314.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20120314.txt"

[LTWCI]

When I load a chart for RB or HO, I get the following message: Error loading chart data for RB/HO 04-12 Nymex. Ninja Trader data server does not support this instrument, no data available

[NinjaTrader_ChristopherS]

Hello LTWCI,

RB comes preloaded in NinjaTrader. Please go to Tools > Instrument Manager and under Name put in RB and click on Search. You should now see the RB instrument.

HO is not preloaded in NinjaTrader. Please follow the instructions below to add an instrument in the Instrument Manager.

From the NinjaTrader Control Center window select the menu Tools > Instrument Manager
Press the "New" button
*Enter in instrument specific information and select the appropriate exchange (add Default exchange for equities in addition to the actual exchange)
Fill in any relevant information under the "Misc" tab such as symbol mapping for your target connectivity provider
Press the "OK" button

* If you wish to add an equity, this can be accomplished without following the steps above. Just open a chart (for example) and start typing in the symbol and a new instrument is automatically created.

[LTWCI]

HO and RB NYMEX Contracts

I have Mirus Futues as my broker. Will Ninja Trader's servers have available the RB and HO futures contracts anytime soon? Heating oil and gasoline are majors and it would be nice to be able to trade those with gas prices currently in the news.

[NinjaTrader_Kyle]

Hello,

Please disconnect from Zen-Fire and reset NinjaTrader's instrument list:
To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.


After resetting, please restart NinjaTrader and re-run the same test. Assuming data remains unavailable, please contact me with a note to Support [AT] NinjaTrader [DOT] com - in that note, include a link to this forum thread and a copy of today's trace file.

You will find that file in the Documents > NinjaTrader 7 > Trace folder.
The file which I need would be named 'trace.20120307.txt'.

[zzuegg]

The fields stay showing n/a.
I have tried selecting ES 3-12, still the same