I was using Zen previously, but my free trial ran out. I subscribed to kinetick RT data but am getting none. I am still trading with a simulated accounted to get better, but I need the data to trade. The log says I am connected, but the charts don't move nor do i get data on the DOMS. TY
-
Hello,
Thank you for your note.
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your Kinetick ID
3.) The instruments you are attempting to view.
I look forward to assisting you further with this issue.Christopher J.NinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
65 views
0 likes
|
by argusthome
03-08-2026, 10:06 AM
|
|||
|
0 responses
41 views
0 likes
|
03-06-2026, 11:18 AM
|
|||
|
0 responses
23 views
0 likes
|
by Deep42
03-06-2026, 12:28 AM
|
|||
|
0 responses
26 views
0 likes
|
03-05-2026, 06:15 PM
|
|||
|
0 responses
52 views
0 likes
|
by Mindset
02-28-2026, 06:16 AM
|
Comment