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    Email alerts

    Hi,

    I put together a crossover strategy that should send an email everytime a crossover happens. unfortunately this is the error message I get instantly on my email:
    "Error on loading chart data for 'JOYG Default': Unable to load historical data: unknown instrument"
    please assist thanks

    #2
    Hello ghazal,

    Thank you for your post.

    So I may investigate this matter further, please answer a few questions:

    What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

    Who are you connected to? This is displayed by green on lower left corner of the Control Center window.

    I look forward to assisting you further.

    Comment


      #3
      HI,

      I got the issue sorted, the mails were going to my spam box.
      I guess while putting the strategy together, when asked under email to/from emaill adress, i was putting my email address on both sides. i think that was causing the error messages.
      im using ninja 7, with Kinetick feeds.

      Comment


        #4
        Hello ghazal,

        I am glad you were able to find the underlying item.

        Please let me know if you receive this message again and I will provide further assistance.

        Comment


          #5
          emailing a chart

          wot do I do to email a chart plez?

          Comment


            #6
            Hello laredo78676,

            Thank you for your post.

            To e-mail a chart right click in your chart > select Image > select E-mail...

            Please let me know if I may be of further assistance.

            Comment


              #7
              email chart

              charts will not email

              Comment


                #8
                error message

                error m. says coonected party did not respond after a period of time or established connection failed cuz connected host failed to repsond

                Comment


                  #9
                  These errors are usually caused by your ISP or router blocking SMTP port 25.
                  To bypass this issue you may want to use your own e-mail provider, to use your own provider please visit the forum link below for further information.
                  Below is a list of known e-mail settings and information demonstrating configuring e-mail alerts within NinjaTrader. Included are settings which have been tested with basic accounts. Please ensure that your settings are configured identically to those included, as some only use the beginning of the e-mail address and do not


                  Please let us know if the above resolves your issues or if we may be of any further assistance.
                  MatthewNinjaTrader Product Management

                  Comment


                    #10
                    Free online storage and sharing with Screencast.com. 2 GB of storage and 2 GB of bandwidth per month for free. We won't compress, alter or take ownership of your content.

                    Comment


                      #11
                      pw

                      wots the pw for the gmail email mailer plez at per screenshot

                      Comment


                        #12
                        Hello,

                        This would be your password for your account.

                        Please make sure you're also using your gmail username.

                        The information needed by your email provider is the following:
                        • Server: smtp.gmail.com
                        • Port: 587
                        • SSL: checked
                        • User: <Your email username>
                        • Password: <your email password>
                        MatthewNinjaTrader Product Management

                        Comment


                          #13
                          who exactly is gaining access to my email acount in gmail?

                          Comment


                            #14
                            This is a direct SMTP connection to the gmail servers to use as an out going mail server from NinjaTrader.
                            MatthewNinjaTrader Product Management

                            Comment


                              #15
                              question: gmail user name is the gmail email address?

                              Comment

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