Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Control Center Not Responding

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Control Center Not Responding

    The Control Center is frozen. Was trying to go from demo to live. Entered new license, UN & PW. Now no response at all. Cannot close unless through task manager (Program not responding). Pls Help.

    #2
    In order for me to help determine why this is occurring, I will need to review your log and trace files from the last date that this occurred.

    Please send an email to support[at]ninjatrader[dot]com and include your most recent log and trace files, Attn: Matthew in the Subject line and a reference to this thread.

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.
    • The log file will be named ‘log.20120201.txt’

    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named ‘trace.20120201.txt’

    Please attach both of these files to your next response. If these files are over 4MB, please let me know and I can respond with alternative instructions.
    MatthewNinjaTrader Product Management

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by scalptrading, Today, 04:54 PM
    0 responses
    6 views
    0 likes
    Last Post scalptrading  
    Started by Alaina19, Today, 04:38 PM
    0 responses
    8 views
    0 likes
    Last Post Alaina19  
    Started by aligator, Today, 04:20 PM
    0 responses
    6 views
    0 likes
    Last Post aligator  
    Started by kristierollins, Today, 02:02 PM
    0 responses
    8 views
    0 likes
    Last Post kristierollins  
    Started by kandise, Today, 12:32 PM
    0 responses
    6 views
    0 likes
    Last Post kandise
    by kandise
     
    Working...
    X