Control Center window disapears

[voyager]

Hallo
I have a persistent problem for a long time.

The problem is that whenever i run ninjatrader for first time after boot, the "control panel" window is nowhere.
Then if i end ninjatrader process in windows task manager(i cant close it with another way) and run it again, it would appear normally.
Do you have any idea ?

(version 7.0.1000.7)
Thanks and have a happy new year.

[NinjaTrader_Bertrand]

Happy New Year from us here as well voyager.

Are you using a multimonitor setup here?

The most current NT7 version would be the R8 which you could download from here -

http://www.ninjatrader.com/download-registration.php

Would you see the same outcome when working with a fresh set of workspaces here?

To test, you could exit NT7 and go to Documents\NinjaTrader 7\workspaces and then remove the xml files present here (for example move them to a different folder), then restart NT7 fresh.

[voyager]

Thanks Bertrand again for your so quick answer
Yes it is a multi monitor setup
I'm gonna try the .8 version
Hope it wouldn't need to create the workspace from the beginning.

I'm gonna let you know.

[NinjaTrader_Bertrand]

Ok, please let me know - also be mindful where (on which of your screens) the mouse pointer is when you actually start up NT.

[voyager]

Finally, i nstalled ninjatrader .8 after full uninstall,
i created workspace and templates from scratch
but still the first time running after pc reboot, there is no control center window.

Any idea ?
Thanks

[NinjaTrader_Brett]

Hello,

Thanks for the forum post.

This normally means NinjaTrader did not successfully finish start up.

Please send me your log and trace files for today so that I may look into what occurred.


You can do this by going to the Control Center-> Help-> Mail to Support.


Please reference the following ticket number in the body of the email: 593585


I look forward to assisting you further.

[voyager]

Please cancel my last post
I just saw that the problematic workspace was also loaded with the new.
So i closed it and full deleted it and voila.
It now works.

Thanks for your time.

[voyager]

No its still happening so i 'll send the logs to support center as you proposed.
Thanks again