.8 only half installed

glennts

Member

Join Date: Mar 2009

Posts: 64
#1

.8 only half installed

12-15-2011, 09:43 AM

Have been running .7 as 64bit on win7. Installed .8 and experienced issues with drawn objects. Double click on a line to access properties and nothing happens. Select line and right click and choose Properties and no response. Checked Help/About and saw 64bit .7. Went to 32bit and saw .8 and there were no drawing object issues. Attempted a re-install of .8 and after the download got a " version already exists " message.

What do you suggest?
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NinjaTrader_RyanM1

NinjaTrader Customer Service

Join Date: Sep 2009

Posts: 8128
#2

12-15-2011, 10:08 AM

Hi glennts,

I would first do an uninstall from the control panel. This will keep all your custom items in tact, but remove record of the installation. The next time you install it would be considered "fresh". Please make sure NinjaTrader is closed during the installation, and let us know if you see any further version differences between 64 and 32 bit.

Ryan M.NinjaTrader Customer Service
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glennts

Member

Join Date: Mar 2009

Posts: 64
#3

12-15-2011, 11:31 AM

That did it.. thank you Ryan
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