NT won't start

[Pilgrim66]

Hi...could use some help. I trade at MB Trading. Downloaded the trial version to test prior to buying. Can't get it to start.

Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ninjatrader.exe
Problem Signature 02: 7.0.1000.7
Problem Signature 03: 4e670339
Problem Signature 04: NinjaTrader.Core
Problem Signature 05: 7.0.1000.7
Problem Signature 06: 4e67034e
Problem Signature 07: 905
Problem Signature 08: 2d
Problem Signature 09: System.ArgumentException
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033

I run Windows 7. Tried to download .Net Passport 3.5, but didn't work...not sure if thts right for Win 7 or whether or not I already have it on my machine. Any thoughts?

Thanks!

[NinjaTrader_RJ]

Hello Pilgrim66,

Thank you for your post.

Can you please send an email to support AT ninjatrader DOT com with your trace and log files and a link to this thread so we can further assist?

You will find the log file in the Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.YYYYMMDD.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.YYYYMMDD.txt"