NinjaTrader application has encountered a problem and needs to close.

[xusorcim]

Hi,

Just installed ninjatrader and trying a demo zen-fire account. Cant get Ninjatrader to start, getting the error: NinjaTrader application has encountered a problem and needs to close.

Also is there any way to change the automatic use of My Documents folder to some other drive?

Thanks

[xusorcim]

The error occurs after the splash initialisation but before the actual program starts.

[NinjaTrader_Kyle]

Hi,

Thanks for writing in.

Please contact me with a note to Support [AT] NinjaTrader [DOT] com.

In that message, please include a link to this forum thread and a copy of your Trace file.
You'll find that file in the Documents > NinjaTrader 7 > Trace folder.
The file I need would be named 'trace.20111129.txt'.

[xusorcim]

Hi Kyle,

Thanks for the quick response. I have sent you an e-mail.

Kind regards