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    Tick not updating

    Hi

    I dropped AmpFuture's index data subscription from which i charted Tick data (cause they started charging for it), thinking IB would pick it up. I connect to Amp 1st, then IB with my multibroker NT.

    Anywho, IB doesn't pick it up, ie. Tick chart doesn't update. The bars are still there - just don't update.

    Now, if i disconnect from Amp, then IB will pick it up. But, I need Amps CQG data to be my primary data for my other 6E charts.

    Any suggestions?

    Thanks

    jimbo

    #2
    Hello Jimbo,

    Thank you for your post.

    Please confirm you have index data disabled with the steps I have provided below.
    • Disconnect
    • Tools
    • Account Connections
    • Select your CQG connection
    • Change
    • Next
    • Next
    • Disable "Include index data"
    • Next
    • Finish
    • Reconnect to CQG First
    • Connect to IB

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Hey
      That fixed it. I am very happy...and you guys are so smart!

      thanks again

      Comment


        #4
        No problem at all, glad to help out.

        Have a great day and Happy Trading!
        Christopher J.NinjaTrader Customer Service

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