PFG Best

[jokujoku]

When try to connect PFG best its just show blue icon, and connected status. in they "api".

But not do anything in ninja, not show wrong password just maybe waiting but not give green status bar, and connected.

[NinjaTrader_Bertrand]

Are you connecting to a live or demo account at PFG? My test connection here worked out fine (just tried).

Can you please ensure you run latest NT7 R7 and the PFG API 1.0.471?

http://www.ninjatrader.com/ConnectionGuides/PFG-Connection-Guide.php

[jokujoku]

Yes, NT7 R7 and the PFG API 1.0.471
Demo.

Tried several times, no special info in log tab.

[NinjaTrader_Bertrand]

Do you remember when you got this demo login, it could simply be expired by now.

[dm1610]

pfg best

same problem with demo account ( still valid )

[NinjaTrader_Bertrand]

Could you please contact me at support at ninjatrader dot com with the credentials so I could test it here?

Thanks,

[jokujoku]

I think it's valid. statements arrived last night

[NinjaTrader_Bertrand]

I could reproduce an issue here with a supplied demo connection and have asked PFG to look into matters. My other test connection used privately here works well, so I'm not sure on the exact specifics of the issue at this time, but will post when we hear back.

Thanks guys,

[NinjaTrader_Bertrand]

Could you please retry your PFG connections now? I just could login on the customer supplied test demo connection that would fail in previous attempts here.

[dm1610]

still not working

[NinjaTrader_Bertrand]

Ok, thanks sorry to hear - then we'll need to wait on PFG's input here. I'll let you know once I receive it.

[jokujoku]

downloading

Again problems

cant download historical data, any.
its just hangs if i try from yesterdays,
pfg logs show last line:

011-11-09 15:24:46.54 - Opening Historic Data file: C:\Program Files\PFGBest\PFGAPI\TmpTickData.tmp

[NinjaTrader_Bertrand]

jokujoku, can you please email me the log / traces files using Help > Mail to Support to my Attn so I could review?

Thanks,

[jokujoku]

jokujoku, can you please email me the log / traces files using Help > Mail to Support to my Attn so I could review?

Thanks,

It's a PGF api log and i deleted and not have anymore time to play, i will try create after two hours

[NinjaTrader_Bertrand]

Yes, I aware this is the PFG API log, this would be saved in our trace folder as well for review along with our own trace / log files - are you able to access historical data now again?