Error on installation

[walmic]

I try several times, even in differents pcs and I always get this error. Please, help me.
Tks

[NinjaTrader_Bertrand]

Welcome to our forums here :

Please follow the instructions below to accomplish a successful download of the NinjaTrader application :
Within your web browser (Internet Explorer for most users) select the menu Tools > Internet Options
Delete your browsing history
Attempt the download again

If the above does not work then try:
Repeat above instructions
Use a different browser such as Firefox and attempt to download

If the above fails, please let us know and we will provide further instructions.

[walmic]

didn't work

It doesn't work. What else coul I do ?

[NinjaTrader_Bertrand]

Please send me an email to support at ninjatrader dot com in reference to this thread.

Thanks,

[NinjaTrader_Bertrand]

Were you able to download and install NT properly with the directions sent via email?

Thanks and a good weekend,

[novice_trader]

Hi, I have problem upgrading to the latest NT version from older version 7.0.1000.1.

First I uninstalled the old NT 7 version without knowing that I have to follow certain steps before uninstalling the older version in order to upgrade to the latest version. But now when I try to re-install ver7.0.1000.1, the following error was encountered:

"Failed to download NinjaTrader"

So now I am stuck, I cannot install the latest version as I have to re-install the older NT 7 version first. Pls help asap. Thanks.

[NinjaTrader_Kyle]

Hi novice_trader,

Thanks for reporting this issue.

Please send a note to Support [AT] NinjaTrader [DOT] com with a link to this forum thread and I'll provide you with an alternate download link.

Thanks!

[novice_trader]

Hi, I've already sent the link of this forum thread via email to [email protected]. So when can I expect to receive the alternate download link? Pls advise.
Tks.

[NinjaTrader_Kyle]

Hi,

I'm keeping an eye out for your message and will reply with the link as soon as I see it. Thank you for your patience in the meantime!

[jimwilly]

Installation problems

I receive the following message when trying to open Ninja Trader v7.

Source= "C:\users\documents\ninjatrader7\db\ninjatrader.sd f"

Can anyone offer any help as to how to open the progtam?

[NinjaTrader_Kyle]

Hi jimwilly,

Thanks for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com.

In the message, please include a link to this forum thread and a copy of today's trace file.
You will find that diagnostic file in the Documents > NinjaTrader 7 > Trace folder.
The file I need is named 'trace.20111122.txt'.

[sammykay]

"NinjaTrader Application has stopped working"

Hi there,

Installed version 7.0.1000.7 on Windows 7 with SP1 pre-installed, .NET Framework 4

Windows Error message after entering license key: "NinjaTrader Application has stopped working"

NinjaTrader will not launch, please help

Thanks,
Samiha

[NinjaTrader_Bertrand]

Welcome to our forums Samiha, can you please also send us your log / trace files to support at ninjatrader dot com?

You can find those in the Documents > NinjaTrader 7 > log / trace folders.

Thanks,

[sammykay]

Welcome to our forums Samiha, can you please also send us your log / trace files to support at ninjatrader dot com?

You can find those in the Documents > NinjaTrader 7 > log / trace folders.

Thanks,

Hi Bertrand, emailed the folders to Support mailbox, as requested.
Cheers,
Samiha