Inaccurate charting

[Weston]

Why is this so messed up and what can I do about it?

It shows trades at levels that didn't, according to the bars, exist at the time. If I switch it over to a time-based chart, all is fine. That buy around 6:39 at 122'065, on a time-based chart, has the marker pointing to a bar at that price level.

What is going on with my range charts? I need them to reflect reality, not some bizarre computer fantasy.

Thanks.

[NinjaTrader_Kyle]

Hello Weston,

Thanks for posting.

Please send a note to Support [AT] NinjaTrader [DOT] com with the following:

1.) A link to this forum thread.

2.) An image of the time based chart showing the same executions.

3.) Log and trace files from the date shown:
You will find the log file in the Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.YYYYMMDD.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.YYYYMMDD.txt"