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Can't cancel stop limit

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    Can't cancel stop limit

    I placed a few trades yesterday in sim mode. As I was closing NT, I got a message that I had a pending order. I tried to cancel three ways directly on the SuperDom, I right clicked the SuperDom and tried to cancel/flatten everything, and I tried to cancel in the "orders" window. After they failed, I closed NT and rebooted and still could not cancel the pending order. This morning, the pending order is still there. It's in the Sim mode, but I still don't like it. Any suggestions?

    #2
    Hello,

    Thank you for your note.

    To remove the simulation orders you will be required to reset the simulator. Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account.
    • From the NinjaTrader Control Center window select the menu Tools > Options
    • Select the "Simulator" tab
    • Press the "Reset" button

    Please let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

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