NT wont open this morning

[ScottieDog]

Am starting up my NT as usual this morning, the normal Ninja window opens saying that NT is starting up etc, then nothing, just hangs and hangs. Have tried a few times, hangs for 10minutes + so I try again.

What can I do ?

[NinjaTrader_ChristopherJ]

Hello ScottieDog,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7 >Log->log.YYYYMMDD.txt

[ScottieDog]

Similar problem again this morning, except now I do not have the "connect automatically" checked so NT is actually starting up. Just can´t get it to connect to the API.

Is there some problem connecting with the new PFG API ? Since I upgraded to the lastest version of NT last week (and new version of PFG API) I have had nothing but problems with connecting.

[NinjaTrader_Jason]

Hello ScottieDog,

Can you please try a reboot of your computer and check if this will allow you to connect to PFG.

If the issue remains, can you please send me your latest log and trace files again. Please send them with 'Attn Jason' in the subject field.

[ScottieDog]

Same problem again today. Been waiting 40mins for it to connect. Have restarted comp etc, have renewed connection inside NT for PFG.

Just wont connect. The PFG API icon just stays yellow and wont turn to blue/connect.

Have sent you the latest log/trace files.

[NinjaTrader_Jason]

Thank you for sending the files. Please see my response to your email.