Templates not working

[biegea]

Hi,
I created and saved some indicator templates and had since used them many times. They worked great. Since then, my computer crashed. Now that I have brought Ninja back up, the templates no longer work. I try to remove them by right-clicking > manage templates > remove but the template list options continue to stay there (but not work if I select them). Please help me remove these dead options so I can recreate the templates.

Thanks,
biegea

[NinjaTrader_ChristopherJ]

Hello Biegea,

Thank you for your note.

Are you referring to chart templates? If so to delete the templates please use the steps I have provided below:

• Close NinjaTrader
• Documents
• NinjaTrader 7
• Templates
• Chart folder
• Select all templates you would like to delete-->Right mouse click and select Delete
• Open NinjaTrader

Please let me know if I may be of further assistance.

[biegea]

thanks for quick reply, but no -- I am talking about indicator templates. Specifically, i set up some trend channels with sets of paramters so I can quickly create a trend channel, go to properties, and select from the param sets i want from the template dropdown. Make sense?

[NinjaTrader_ChristopherJ]

To delete these templates please use the steps below:

• Close NinjaTrader
• Documents
• NinjaTrader 7
• Templates
• ChartObject folder
• Select the templates you would like to remove and delete
• Open NinjaTrader

[biegea]

ChartObjects folder is empty, even though I have some functional indicator templates.

[NinjaTrader_ChristopherJ]

I would like to schedule a call with you today to assist with resolving the issue by remotely logging into your PC.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A time you will be available
3.) Best phone number to reach you at