Cannot use my Chart trader!

[mikem2011]

For some reason I cannot use my chart trader.Before I was able to use it,since I installed 7.0.1000.6 Direct Live CQG AMP Futures. I have not been able to use my Chart Trader.Please advise anyone.


Thanks
Mikem

[NinjaTrader_Jason]

Hello Mikem,

Unfortunately, ChartTrader is not supported using a Direct license key if you obtained the Direct license key after the launch of NinjaTrader 7. The Standard license key allows you to trade live in ChartTrader.

Do you perhaps have a Standard license key? If so, please change it at Control Center-->Help-->License Key and you can make use of ChartTrader again.

If the Standard license is set to connect to a different broker technology, please send us an email at sales[at]ninjatrader[dot]com requesting the change of broker technology as per your Standard license key.