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    Missing Data

    I use the Zen Fire data feed. I'm missing data from 8:33 - 9:33 yesterday morning (as viewed on a 3 minute chart). I've gone through the procedure to remove, repair and recreate the connection but the data is still missing. Please advise.

    Best Regards
    Chuck

    #2
    Hello Chuck,

    Thank you for your post.

    Unfortunately there was an issue yesterday morning with the historical data servers therefore data was not recorded during this time. Our team has resolved the issue and this data will be restored this weekend.

    Please let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

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