NinjaTrader-AMP-CQG down

[bwickens]

up at 8:48 est

[NinjaTrader_Ray]

The ability to connect was restored around 8:45 AM EST. CQG reported that there was a data server that was in a bad state and this impacted a small subset of users. They are continuing to research this isse to ensure that this does not happen in the future.

Thanks for your patience.

[billr]

Problem has apparently resurfaced. "disconnected due to undesired CQG API state"

[mic.o8o]

I am having the same problem!

Edit: ya looks like a cqg server problem...

[khtrader]

I have the same problem!

[poeds]

why the past tense, the problem is still there as of now

[aquila]

having the identical problem in Johannesburg, South Africa

[poeds]

I must have misread the CQG website

"At CQG, we know that service is most important to our customers. Our award-winning customer support teams operate from ten locations across the globe and strive to exceed customer expectations twenty-four hours a day. Our customer support is backed by product development staff in four countries, our product specialists, and our data quality and operations teams. We go the distance to ensure the quality and performance of our electronic trading networks. "

or maybe its a different CQG

[TAJTrades]

I restarted NT several times and finally got lucky. Doesn't give me a lot of confidence to make any trades though.

[Rick Logan]

I still can not connect, same error for last 5 hours...I am based in Sydney Australia

Try to connect and after 30secs fails with...

First Message:

CQG: disconnect enforced due to undesired CQG API state. Please contact Ninja Trader support for further instructions.

Second Dialog Message:

Login Failed.

Better than losing money on trading errors!

[Biggertime Trader]

Having the same problem here in Pennsylvania, USA. That's why I hate to disconnect, repair data base and reboot daily as directed. Does everyone else follow this proceedure? I would like to keep it connected all week if it does not make a difference.

[aquila]

Having the same problem here in Pennsylvania, USA. That's why I hate to disconnect, repair data base and reboot daily as directed. Does everyone else follow this proceedure? I would like to keep it connected all week if it does not make a difference.

I've never ever been directed to do that in the last 3 years ! And I've never done it.

I keep my connection running 24hours Mon-Fri and have never had a connection issue until today

[tallpaw]

still down

Having the same problem here in Pennsylvania, USA. That's why I hate to disconnect, repair data base and reboot daily as directed. Does everyone else follow this proceedure? I would like to keep it connected all week if it does not make a difference.

6:50 a.m. EST in Maryland and still down. Biggertime trader ... I'm not sure about leaving NT up all week long. My fear personally would be if a hacker gets into your PC and makes a trade (if he can figure out how) on your account. I guess if you have virus/firewall protection, this could not happen. Personally, I shutdown NT once I finish trading.

[Biggertime Trader]

Thanks, Guys.

[ferenc.]

Same problem in Canada.