Kinetick problem

[altrade15]

Trying to test NT7 (tried 7.0.1000.6 and 7.0.1000.7) in simulation mode wit Kinetick subscription feed.

When I open new 1 min chart (FDAX 09-11 or FESX 09-11 , session template Default 24/7 or Eurex Equity Index Futures) it loads and displays proper data but from then on it is stuck at one candle and the price goes up and down (and the numbers are wrong).
If I click reload all historical data, chart gets properly redrawn and again gets stuck at one candle.

What am I doing wrong?

[NinjaTrader_Matthew]

Hello altrade15,

Thank you for your post.

I have tested both of these symbols using the 09-11 expiry on a real-time Kinetick subscription and do not experience the same behavior.

Can you please reset your instruments and then restart NinjaTrader.

To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.


Please let me know if you need further assistance.