Login error (13)

[sandman]

Hello.

Help needed please.

I get:

Unable to Login (13): permission error. (Though nothing in my set up has changed.)

The last Trace file from today is attached hereto.

sandman

[NinjaTrader_Bertrand]

sandman, can you please setup the ZenFire connection completely fresh and then recheck if you could logon?

[sandman]

login (13) error

sandman, can you please setup the ZenFire connection completely fresh and then recheck if you could logon?

Thanks Bertrand. I did that and also rebooted twice. I still receive the same error message. The new trace file is attached just in case.

What further recommendation do you have for me?

sandman

[NinjaTrader_Bertrand]

sandman, please upgrade then then our most recent R7 release so you could then use the newest ZenFire API integrated into it : http://www.ninjatrader.com/download-registration.php

Then recheck on a fresh connection if this would work in connecting.

Thanks

[sandman]

sandman, please upgrade then then our most recent R7 release so you could then use the newest ZenFire API integrated into it : http://www.ninjatrader.com/download-registration.php

Then recheck on a fresh connection if this would work in connecting.

Thanks

I did that Bertrand. Still the same result, same error message.

What to do????

sandman

[NinjaTrader_Bertrand]

Thanks sandman, can you please contact me directly at support at ninjatrader dot com with your credentials if possible, so I can give them a test here to see if the issue is local or not.

Thanks,

[sandman]

Thanks sandman, can you please contact me directly at support at ninjatrader dot com with your credentials if possible, so I can give them a test here to see if the issue is local or not.

Thanks,

Sure. How do I contact you directly?

[sandman]

By the way: I am in Germany too.

[NinjaTrader_Bertrand]

Just send a note to support at ninjatrader dot com and then put Attn Bertrand in the subject please.

[sandman]

Done. I emailed you. Hope you get the email as I got an auto-response saying something about 8:30am EST time for support hours.

sandman

[NinjaTrader_Bertrand]

Danke, just replied to you directly.