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Anyone else unable to connect to Kinetick today?

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    Anyone else unable to connect to Kinetick today?

    I'm getting the error message "unable to authenticate". First time I'm getting this message since I've been a subscriber for 8 months.

    #2
    Hi fosch,

    Thanks for your note.

    I am able to connect - likewise, I'm not seeing other reports of this issue today from other users.

    Could you please try restarting the PC, modem and router then try the connection again?
    KyleNinjaTrader Customer Service

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      #3
      Wow. A simple reboot. Yup, that solved the problem. Thanks.

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