login failed

[mysthars]

hi there,

i am using NT7 demo with zen-fire, i keep getting an error and i am unable to connect.
Login failed: please check your account connection parameters and your internet connection.

my internet connection it's fine, firewall disabled.

please help,
thanks

[NinjaTrader_Cameron]

Hello mysthars,

Thank you for your post.

You mention you are using a Zen-Fire Demo account.

First step would be to verify that you demo has not yet expired. Please contact the broker where you received the demo from.

If your demo has not yet expired, please let me know and I'll be happy to assist further.

[mysthars]

thank you Cameron,

i just signed up for a new account today, shouldn't be any problem

please help me further

[NinjaTrader_Cameron]

mysthars,

If that is the case, please send me a note to Support[AT]NinjaTrader[DOT]com.

Put ATTN: CAMERON in the subject and a link to this post in the body.

In the body please include your login user name and password so that I can test this on my end.

[mysthars]

sent

thanks